Interview: A CAM Vendor's View on Where India Sits on the AI Adoption Curve

This is a sample interview format included as placeholder content. Replace it with a real conversation once you begin publishing — the structure below (short intro, Q&A in alternating blocks) is a good template for interview-style pieces.

On why AI adoption looks different in India than in trade-show demos

“A demo at a trade show is one part, one setup, ideal conditions. A shop owner's actual question is: does this work on my messiest job, with my most junior operator running it, at 11pm on a night shift? Most AI features haven't had to answer that question yet.”

On what actually changes a shop owner's mind

“It's never the sales pitch. It's a peer — another shop owner in the same cluster — who tried it and can say honestly what worked and what didn't. That's slower than a software company would like, but it's how adoption actually spreads in this market.”

“The shops that get the most out of AI tools aren't the ones that adopted first. They're the ones that adopted narrowly, on the one problem that actually cost them money.”